YOUR DECISION MATTERS!
We help you make the best decisions, based on facts we derive from your data.
Advanced Analytics
Transform your data into actionable insights with our comprehensive analytics solution. We help you uncover hidden patterns, predict future trends, and optimize your business processes.
Predictive Analysis and Forecasting- Customer Segmentation & Profiling
- Real-time Dashboard & Reporting
- Machine Learning Pipelines
Generative AI
Our Generative AI solutions go beyond automation. With chatbots, RAG systems, and sentiment analysis, we help businesses deliver meaningful interactions and actionable insights at scale.
- Intelligent Chatbots
- RAG Systems
- Sentiment Analysis
- Custom LLM Integration & Fine-tuning
OUR PROJECTS
Discover how our AI solutions have transformed businesses across different industries
AI-Powered Customer Support Agent
Generative AI • Customer Service
Challenge:
Business services retailer wants to utilize generative AI to enhance its customer support with the ability to respond with accurate, up-to-date information about its offerings and product usage.
Our Solution:
Provide human-like responses in natural language using state-of-the-art models
Create and maintain RAG system with most up-to-date informations from documents and product sheets
Integrate with internal systems to complete tasks (e.g. create Salesforce orders)
Outcome:
Multilingual, professional and helpful
Responsive, available 24/7, to assist with any question or query user may have
Able to collect and classify conversation data on-the-fly, for use in future improvements insight generation and user assessment
Agency Segmantation & NBA
Advanced Analytics . Segmantation & NBA
Challenge:
Insurance provider with 3500+ agencies as the major sales channel for its products, needs to manage targets, commission rates and sales effectively to maintain growth and profitability in a highly competitive market.
Our Solution:
Consolidates critical agency data like policy generation, claims, customer base, growth and provides in an easy–to-use dashboard for regional sales managers
Ranks each agency based on a weighted set of criteria prioritized according to corporate growth and sales strategy
Segments agencies into manageable groups in order to design and implement discounts, campaigns or other motivators to drive sales
Outcome:
Highly flexible reporting to assess agency channel quickly and drive insights
Segment based awards and motivators enable effective interaction with agencies
Plausible target setting for each agency based on its potential derived from its segment
Customer Lifetime Value
Advanced Analytics • Classification,Regression,Segmentation
Challenge:
Major insurance provider wants to proactively manage its customer base to achieve a portfolio that is profitable and sustainable within 5 years.
Our Solution:
Utilizes survival analysis, churn, pricing and product propensity ML models to
determine value drivers per customer
Calculates expected value by customer for the next five-year period
Ranks and segments all customers based on CLV.
Outcome:
Every single customer has a monetary value attached to it that reflects its current and
future potential value in a comparable manner
Drivers and inputs of value calculations are highly transparent, so the business
understands where this value comes from
Retention efforts are focused not only to the customers that will not renew, but to the ones with the highest potential value –further optimizing CRM budgets
Product Recommendation Agent
Generative AI • Product Recommendation
Challenge:
Electronics retailer wants to utilize LLMs to offer most relevant products to its users based on their interests, budget or brand preferences.
Our Solution:
Engage in natural conversations with users to gather various parameters
Performs product search based on information user provides, with the most up-to-date product listings from a structured table
Regularly and autonomously updating some features of products such as price and quantity to avoid wrong processes
Outcome:
Able to engage with a very wide range of users
Able to provide recommendations and hyperlinks with UTM tracking to enable marketing analytics
Able to collect and classify conversation data on-the-fly, for use in future improvements and insight generation
Industries We Serve
Manufacturing
Predictive maintenance, quality control optimization, supply chain analytics, production planning through advanced analytics and AI
Retail & E-commerce
Customer segmentation, demand forecasting, personalized recommendations, price optimization using AI
Financial Services
Risk assessment, fraud detection, customer analytics for banks and fintech companies
Our Partners
Botpress
Conversational AI platform for building intelligent chatbots
IBM Watson
Enterprise AI solutions and cognitive computing platforms
BYS GRUP
EU R&D Funding, Investor and Project Management Company
Smartmind
Data Warehouse and Business Intelligence Company
Datarul
Data Governance Platform
Severity
Database Technologies Company
Toucan
Software Development Company
Human Resource Source
Human Resources Company
Ondata
Big Data Solutions
Smart Academy
Training Company
Creda can help you convert the potential value, already accumulated within your data, into actual returns for you business.
Erdinç Pınar
Managing Partner – Analytics
Let's connect!
If you have any questions or would like to learn more about our services, please don't hesitate to contact us. Our friendly and knowledgeable team is available to assist you and can be reached through our online form, email, or phone.
If you have any questions or would like to learn more about our services, please don't hesitate to contact us.
-
+90 216 225 83 84
Please call us for detail information.
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info@creda.com.tr
info@creda.com.tr
You can send message for detail information.